For Merchants

Turn one-off customers
into loyal members.

Tapvela gives your business a branded prepaid card programme. Members load credit, tap to pay, and keep coming back. You skip the cash handling and get the data.

Cash sales are costing you money.

Most retail businesses lose 8–15% to friction every month — and don't even know it.

Customers pay once, then leave.

No way to lock in their next visit. They walk past your door tomorrow and walk into your competitor instead.

Cash handling eats your time.

Counting, change, reconciliation, theft, mistakes. Every shift change is a 15-minute audit.

You have no way to reward regulars.

No customer data, no repeat visit incentive, no loyalty. Your best customers are invisible to you.

The Solution

A prepaid card programme, built for you in a week.

Your customers carry your card, top it up themselves, and tap to pay. You get a dashboard, your staff get a POS, and Tapvela handles the plumbing.

Cash in your pocket, before they walk in.

Prepaid means customers fund their balance up front. That's working capital instead of unpaid receivables.

Tap-to-pay POS, no card reader required.

Any phone or tablet your team already has is the terminal. Tap the card, enter the bill, done.

See every regular, every repeat purchase.

Built-in dashboard shows balances, top-ups, spend history, and which staff member ran each sale.

On every plan, from day one

The core platform — included whether or not you're issuing physical cards.

Your branded mini-site

A page customers find at your own URL — menu, hours, location, all in their browser. No app, no friction.

Online ordering

Customers order straight from your menu and pay by Mobile Money. Orders land in your dashboard, ready to prep.

Customers book & reports

Every customer who's ordered, their repeat rate, and sales reports you can export — on every plan.

Offers

Promo cards with your own headline, image, and call to action — shown right on your mini-site.

Broadcasts

Message your customers on WhatsApp or email — new offers, reminders, updates. WhatsApp from UGX 25/message, email is free.

Media library

Upload and manage your menu photos, logo, and cover images in one place.

Three plans. Add cards when you're ready.

Start with the menu and ordering platform, or go straight to the full prepaid card programme.

Tapvela Digital

A menu, online ordering, and marketing — no cards needed.

UGX 50,000
/month
  • Branded mini-site + QR menu
  • Online ordering with Mobile Money checkout
  • Customer book & sales reports
  • Offers & broadcasts
  • Media library
Apply
Most merchants
Tapvela Starter

The full prepaid card programme.

UGX 500,000
one-time setup · 2.5% per top-up
  • Everything in Digital
  • Branded NFC cards
  • Web + counter POS terminal
  • Members, loyalty points & tiers
  • Staff accounts & roles
Apply
High-volume
Tapvela Growth

Same programme, a lower rate at scale.

UGX 1,500,000
one-time setup · 1.75% per top-up
  • Everything in Starter
  • Lower 1.75% top-up commission
  • Priority support
Apply

Setup fees are one-time. Upgrading from Starter to Growth credits what you've already paid — you only cover the difference.

What Starter and Growth add

Everything above, plus a full prepaid card programme for your regulars.

Branded NFC cards

Your logo, your colors. We print and ship the cards; you hand them out.

Web + counter POS

A dashboard terminal for owners, plus a PIN-protected public terminal staff can use without a Tapvela login.

Members & loyalty points

Members load credit, tap to pay, and earn points on every spend automatically.

Membership tiers

Named tiers with join bonuses and perks — reward your most loyal members differently.

Staff & roles

Invite waitresses, cashiers, or attendants. Each gets their own login. Audit who did what.

Block & replace cards

Lost card? Block it in one click. Issue a fresh one to the same member, balance intact.

For Business Owners

One dashboard for everything that moves.

Built for the owner who's often not at the till. See balances, transactions, staff activity, card lifecycle — all from your phone.

  • 1
    Live transaction feed.
    Every spend and top-up, the moment it happens.
  • 2
    Block lost cards in one tap.
    Customer reports a missing card? Disable it instantly, transfer the balance to a fresh one.
  • 3
    Invite staff with their own login.
    Each waitress or cashier has their own account. Every transaction is signed.
  • 4
    Edit your menu, your branding, your hours.
    Self-serve. No support tickets for changing your logo or adding a dish.
Live activity · today
Aisha · Card TPV-2K9
13:42 · Lunch · Table 4
Spend
-UGX 18,000
Tariq · Card TPV-7XQ
13:31 · Self-serve · MoMo
Top-up
+UGX 100,000
Aaron · Card TPV-L5J
12:58 · Dinner · Table 9
Spend
-UGX 24,500
New member: Mariam
12:12 · Via /m/your-slug
Joined

Built for businesses with regulars.

If customers come back, a prepaid programme pays for itself.

Restaurants & cafés
Gyms & fitness studios
Salons & spas
Clubs & lounges
Schools & co-working
Coffee shops
Car washes
Neighbourhood retail

Merchant FAQs

No. Tapvela Digital gives you a branded menu, online ordering, and marketing tools with no physical cards at all. Add the full card programme (Starter or Growth) whenever you're ready — no re-signup, it's an upgrade from your dashboard.
Ready to launch?

Tell us about your business.
We'll have you live within a week.

No commitment. We'll review your application, design a mockup of your branded card, and get on a quick call to walk through the setup.

24-hour response
We respond to every application within one business day.
No commitment
Look at the numbers. Walk away if it doesn't fit.
Free card mockup
Send your logo, see a real card before deciding.
Apply to become a merchant