Welcome to Tapvela. These Terms & Conditions (“Terms”) govern your access to and use of Tapvela services, including our website, mobile app, and NFC business card products. By using our services, you agree to these Terms.
Acceptance of Terms
By creating an account or using any Tapvela service, you confirm that you are at least 16 years old and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
Services Description
Tapvela provides digital business card creation, sharing, and lead capture services. We offer:
- Digital business card creation and management
- NFC-enabled physical business cards
- Lead capture and contact sharing features
- Team management tools
- Integration with third-party services
Account Registration
To use our services, you must create an account with accurate, complete information. You are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised use
- Ensuring your information remains accurate and up-to-date
Acceptable Use
You agree not to use Tapvela to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Distribute harmful, offensive, or illegal content
- Attempt to gain unauthorised access to our systems
- Interfere with the proper functioning of the service
- Use automated means to scrape or harvest data without permission
- Impersonate others or provide false information
Content Ownership
You retain ownership of all content you create and upload to Tapvela. By using our service, you grant us a licence to use, store, and display your content as necessary to provide the service. You warrant that you have the rights to the content you share.
Subscription and Billing
Personal Plan
Our Personal plan is free to use with basic features. We reserve the right to modify or discontinue features at any time.
Teams Plan
Teams plans are billed per user per month. Billing begins on the date you upgrade. By subscribing, you authorise us to charge your payment method on a recurring basis.
Cancellations
You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No refunds are provided for partial months.
NFC Cards
Physical NFC cards are sold separately and are subject to additional terms:
- Prices are listed in UGX and are subject to change
- Shipping costs apply and vary by destination
- Orders are processed within 3–5 business days
- Delivery times vary by location
- NFC cards include a 30-day satisfaction guarantee
Intellectual Property
The Tapvela name, logo, design, and all related materials are our property. You may not use our branding without written permission. The underlying technology and software are protected by intellectual property rights.
Third-Party Services
Our services may integrate with third-party applications and services. We are not responsible for the content, practices, or privacy policies of third parties. Use of third-party services is at your own risk.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or make changes to our services. We are not liable for service interruptions beyond our control.
Disclaimer
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPVELA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.
Indemnification
You agree to indemnify and hold harmless Tapvela and its affiliates from any claims, damages, or expenses arising from your use of our services or your violation of these Terms.
Termination
We may suspend or terminate your account if you violate these Terms or engage in illegal activity. Upon termination, your right to use the service ceases immediately. Data retention policies apply as described in our Privacy Policy.
Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated terms on our website. Continued use of our services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of Uganda. Any disputes shall be resolved in the courts of Uganda.
Contact Information
For questions about these Terms, please contact us using the details below.